Last updated: 15 November 2025
By accessing and using Fanflare ("the Service"), you agree to be bound by these Terms of Service, which are governed by the laws of the Hong Kong Special Administrative Region.
Fanflare connects fans with celebrities and content creators to request personalized video messages. The Service allows users to browse creators, place orders for custom video content, and receive personalized messages.
You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
All orders are subject to acceptance by the creator. Payments are processed in Hong Kong Dollars (HKD) and include applicable taxes. Refunds are handled in accordance with our refund policy.
Videos created through the Service are for personal use only. You may not redistribute, sell, or use the content for commercial purposes without explicit permission. All intellectual property rights in the videos remain with the creators.
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. You may not request content that is inappropriate, offensive, or violates any applicable law.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
The Service is provided "as is" without warranties of any kind. We do not guarantee the availability, quality, or content of videos. Our liability is limited to the maximum extent permitted under Hong Kong law.
Any disputes arising from these Terms shall be resolved through binding arbitration in Hong Kong in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC).
If you have any questions about these Terms of Service, please contact us: